Returns Refund Policy graphic

Returns Refund Policy

Our Returns Refund Policy

Thank you, valued customer, for your purchase. We appreciate your business and are confident that you will be pleased with your new collectible(s). If however, you are not completely satisfied with your purchase, please carefully read this entire Returns Refund Policy.

Interpretation and Definitions:

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions:

For the purposes of this Returns Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us”, “Our”, or “CAMIS” in this Agreement) refers to Collectibles And More In-Store LLC located at 8527 Crescent Dr, Los Angeles, CA 90046-1804
  • Item (referred to as either “Item”, Item(s)”, or “Merchandise”) refers to goods offered for sale on this Service
  • Order (referred to as either “Order” or “Order(s)”) means a request by You to purchase Item(s) from Us
  • Service refers to the Website
  • Website (referred to as either “the Website” or “this Website) refers to Collectibles And More In-Store, accessible from https://collectiblesandmoreinstore.com and its relative links
  • You means the individual accessing or using the Company Service or an other legal entity on behalf of which such individual is accessing or
    using the Company Service, as applicable

Refunds:

Pursuant to this Returns Refund Policy, You may return the Item(s) within thirty (30) days from the date Your Item(s) was/were delivered to You and get a refund on the Item’s purchase price (excluding shipping and handling).

Return Requirements:

To appropriately return an Item pursuant to this Returns Refund Policy, You must follow these required instructions:

  1. Immediately notify us by email (contact@collectiblesandmoreinstore.com) with pictures stating the reason you want to return the Item(s). If needed, you may also call us at +1-323-656-0594
  2. Complete and submit the Return Form available on this Website. If you experience any difficulties with the Return Form, please Contact Us
  3. Any and all tags, cards, certificates, boxes (including the box the item was shipped in), and pouches that came with the Item(s) must be returned with the Item(s)
  4. Before shipping the Item(s), it/they must be carefully packed with adequate protective padding and materials
  5. The Item(s) shipment must be insured for the full purchase amount/value of the Item(s)
  6. Use the following return address on the Item(s) packaging:
  7. Collectibles And More In-Store
    Attn: Victor Saul
    8527 Crescent Dr
    Los Angeles, CA 90046-1804
    United States
  8. The return packaging must be postmarked within thirty (30) days from the date the Item(s) was/were delivered to you
  9. Only ship the Item(s) via the United States Postal Service, FedEx, UPS, or DHL
  10. Obtain a tracking number to track the package

In order for CAMIS to accept the return and issue a refund, all of these Return Requirements must be met. Any unauthorized returns (i.e. any Return Requirement not met) will not be accepted or refunded.

Shipping Policy:

Pursuant to the terms set forth in the Shipping Policy, for Item(s) the You have purchased, the following terms apply:

  1. All original shipping and handling charges are non-refundable
  2. You are responsible for all return shipping costs
  3. CAMIS is not responsible for lost or stolen packages
  4. Item(s) damaged from improper return packaging or otherwise will not be accepted and a refund will not be issued

Refund:

If You are entitled to a refund per this Returns Refund Policy, Your refund will be credited back to Your original method of payment within 10-15 business days upon receiving the returned Item(s).

CAMIS inspects all merchandise for defects and damage prior to shipment. However, it is the responsibility of the You to check the Item(s) promptly upon its arrival at Your door. Item(s) damaged due to buyers’ use and/or negligence will not be accepted for refund.

CAMIS is not liable for any damages in the event that the merchandise You receive from Us is not what You perceived from its description or advertisement. If You receive such merchandise, You may return it so long as You comply with all of the CAMIS Return Requirements set forth in this Return Refund Policy.

Non-Returnable Item(s):

Pursuant to this Returns Refund Policy, the following merchandise cannot be returned:

  • Item(s) made to Your specifications or clearly personalized
  • Item(s) which, according to their nature, are not suitable to be returned, deteriorate rapidly or where the date of expiry is over
  • Item(s) which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery
  • Item(s) which are, after delivery, according to their nature, inseparably mixed with other Items

We reserve the right to refuse returns of any Item(s) that does/do not meet the above Returns Refund Policy conditions in our sole discretion.

Sale Items:

Price adjustments are not available for Items that have gone on sale since being Ordered. Only regular priced Items may be refunded. Items on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Item Availability:

If an Item you Order is no longer available, We will attempt to contact You to let You know of the unavailability, then We will cancel the Order and We will refund any money paid. We will not substitute any Item(s).

Item Cancellations:

We offer a full refund if You cancel the Order within 24 hours of your purchase. For Orders canceled after 24 hours of purchase but that have not been shipped, We will offer a partial refund after charging a 5% cancellation fee. We will NOT accept Order cancellation requests if Your Order has already been shipped.

If You run into any issues, or if You have any questions regarding this Returns Refund Policy, please Contact Us immediately so that We may assist You. This concludes our Returns Refund Policy.

Now that you’ve read this Returns Refund Policy, click on the following links for some more “collectibles” content from our store:

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